Data protection

The data controller is:

PVG GmbH, Krummeg 3 - 7, 66539 Neunkirchen, email: info@pvg-direkt.de Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. According to Article 4(1) of the GDPR, personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, address, email address, telephone number or IP address. Information that does not allow you to be identified, such as anonymised data and information, is not considered personal data.

Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

- Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy. Our service providers are based in and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, Canada, USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as the basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfers continue to be based on the following: Standard data protection clauses of the European Commission. Our service providers are based in and/or use servers in these countries: Australia. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

Data processing for contract execution and contact

- Data processing for contract execution
For the purpose of contract execution (including enquiries about and handling of any existing warranty and service disruption claims as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, as we require this data for contract processing and cannot ship the order without it. The data that is collected can be seen in the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete fulfilment of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

Merchandise management system

We use merchandise management systems from external service providers for order and contract processing. Our service providers work for us within the scope of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

- Customer account

If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact details provided in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

- Contact

Within the scope of customer communication, we collect personal data for the purpose of processing your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as we require this data to process your enquiry. The data that is collected can be seen in the respective input forms. Once your enquiry has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

Data processing for the purpose of shipping

For the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7DE
36286 Neuenstein Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn Germany

Robert Müller GmbH
Ostring 57
66740 Saarlouis Germany 

 Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

 - Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this data protection declaration.

- Data processing for the purpose of fraud prevention and optimisation of our payment processes

Where applicable, we provide our service providers with additional data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Art. 6(1)(f) GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

 - Identity and credit checks when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 (1) (a) GDPR to transfer the data necessary for processing the payment and performing an identity and credit check to Ratepay. In Germany, the credit agencies listed in Ratepay's privacy policy may be used for identity and credit checks. Ratepay uses the information obtained about the statistical probability of a payment default to make a balanced decision about the establishment, execution or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

Advertising by email, post

- Email newsletter with registration

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

- Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

 - Postal advertising and your right to object

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy. After you have revoked your consent, we will delete your address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. The advertising mailings are carried out on our behalf by a service provider to whom we pass on your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Cookies and other technologies

- General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser the next time you visit (persistent cookies).

Protection of privacy on end devices

When you use our online services, we use technologies that are absolutely necessary to provide the expressly requested telemedia service. The storage of information on your end device or access to information already stored on your end device does not require your consent in this respect. For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings on your device.

Any subsequent data processing by cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the contents of your shopping basket). This serves the purpose of balancing interests and is in our legitimate interest in optimising the presentation of our website in accordance with Art. 6 (1) (f) GDPR. We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) and for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. Where applicable, we also use technologies that are not listed individually in this privacy policy. More detailed information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access this by clicking on the fingerprint button in the lower right or left corner of the page.

Cookie settings

If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

- Use of the Usercentrics consent management platform to manage consent

We use the Usercentrics consent management platform (‘Usercentrics’) on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, as may be required by law. This is necessary in accordance with Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information, and information about your consent behaviour. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.

- Information on third country transfers (data transfers to third countries)

We use technologies from service providers on our website whose headquarters and/or server locations may be in third countries outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable safeguards.

Appropriate safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are possible in principle, but require prior review by the contracting parties to ensure that an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures in this regard.

We have agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree additional safeguards to ensure that adequate data protection is guaranteed in third countries without an adequacy decision.  Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In such cases, we ask for your consent, if necessary, within the framework of cookie consent, in accordance with Art. 49 (1) (a) GDPR, to transfer your personal data to a third country. In particular, there is a risk that local authorities in the third country may not have sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this, and/or that you may not have sufficient legal remedies available to prevent this and/or take action against such access.  The following countries in particular are currently among the third countries without an adequacy decision by the EU Commission (examples): China, Russia, Taiwan.

You can find out to which third countries we transfer data in the data protection information for the respective tool used and/or the consent management service/Consent Manager Platform (CMP) used by us.

Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose has ceased to apply and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section ‘Cookies and other technologies’. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

- Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’) described below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy. Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

- Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on an agreement on order processing by Google. For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognise your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

- Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is based on an agreement on order processing by Google. The use of Google Tag Manager allows the integration of various services/technologies. If you do not want individual tracking services to be used and have therefore deactivated them, the deactivation will remain in place for all affected tracking tags that are integrated by Google Tag Manager.

Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. quality seals, collected reviews) and to offer Trusted Shops products to buyers after they have placed an order. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (‘Trusted Shops’), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. In this privacy policy, we will inform you about the essential contractual content in accordance with Art. 26 (2) GDPR. Within the framework of the joint responsibility between us and Trusted Shops SE, please contact Trusted Shops using the contact options provided in the privacy policy if you have any questions about data protection or wish to assert your rights. Regardless of this, you can always contact the controller of your choice. If necessary, your enquiry will then be forwarded to the other controller for a response.

- Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN (content delivery network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee. When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymised immediately after collection so that the stored data cannot be traced back to you. The anonymised data is used in particular for statistical purposes and for error analysis.

- Data processing after completion of the order

If you have given your consent, the Trustbadge will access the order information stored on your end device (order total, order number, product purchased, if applicable) and your email address after the order has been completed, and your email address will be hashed using a cryptological one-way function. The hash value is then transmitted to Trusted Shops in accordance with Art. 6 (1) (a) GDPR. This is used to check whether you are already registered for Trusted Shops services. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then have the option of manually registering to use the services or completing the security process within the framework of your existing user agreement, if applicable. For this purpose, after you have completed your order, the Trustbadge accesses the following information stored on the terminal device you are using: order amount, order number and email address. This is necessary so that we can offer you buyer protection. The data will only be transferred to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) lit. b GDPR in order to complete your registration for buyer protection and secure your order, as well as to be able to send you evaluation invitations by email afterwards, if applicable. Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available here for the USA and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

Social media

Our online presence on Facebook (by Meta), Instagram (by Meta), Pinterest If you have given your consent to the respective social media operator in accordance with Art. 6 (1) (a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media platforms, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are likely to be of interest to you. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you still need help in this regard, please contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (‘Meta Platforms Ireland’). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visits to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Data Protection Clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (‘Meta Platforms Ireland’). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visits to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are based and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

Pinterest is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (‘Pinterest’). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. Our service providers are based in and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are based in and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Shopware Analytics

Purpose of processing:

Together with our shop software service provider, we evaluate certain information about our customer base (e.g. customer group, pages visited, click paths, date and time of visit, information about the device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries and time zone). This information is processed by an external service provider and forwarded to us in near real time so that we can monitor the use of our website and improve our offerings.

Legal basis: Art. 6(1)(f) GDPR

Data categories: Derivatives from master and contact data (the customer group, no individual customer data), usage data, connection data

Recipients of the data: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint controller), IT service provider

The essence of joint responsibility: Joint responsibility exists between us and shopware AG; the data is collected on our shop and then transferred to the servers of Shopware or its service providers; With the exception of obtaining your consent for the use of cookies or similar technologies and fulfilling these information obligations, all obligations, in particular the implementation of data subject rights, are the responsibility of shopware AG, which you can contact at legal@shopware.com. You can also assert your data subject rights with us, and we will then forward your request to shopware AG accordingly. Shopware AG can derive behaviour patterns on our store from the data collected, but cannot assign this data to you as a person.

Intended transfer to third countries: None

Do we store or read personal data on your device based on your consent? Yes, see Consent Management for details.

Contact options and your rights

- Your rights

As a data subject, you have the following rights:

- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

- pursuant to Art. 16 GDPR, the right to request the immediate correction of incorrect or incomplete personal data stored by us;

- pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfil a legal obligation; for reasons of public interest; or to assert, exercise or defend legal claims;

- pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, unless you dispute the accuracy of the data; the processing is unlawful, but you oppose its erasure; we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR;

- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;

- pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

- Contact

If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correction, restriction or deletion of data, or revoke any consent you may have given or object to a specific use of data, please contact:

Dr Mark Bedner

Frühlingstr. 8

66424 Homburg

info@datenschutz-consult.de